Industry
Technology and security for professional services firms
Professional services firms sell trust and hold the confidential matters of many clients at once. Onion Infosec runs and secures the workplace technology, document systems and AI tools that the work depends on.
- Sector
- Professional Services
- Segments
- Law firms, Accounting and audit, Consulting and advisory, Architecture and engineering practices
01Context
Law firms, accountancies and consultancies sell trust.
Their systems hold the most sensitive matters of every client at once, so a single breach at one firm exposes the confidential information of many organizations.
The work is centered on email and documents, carried out by mobile professionals, and led by partners who expect exceptions to policy. Clients write security requirements into engagement letters and send detailed questionnaires. Meeting them has become a condition of winning work, particularly from regulated clients.
02Technology
What the sector builds and runs.
- Document, matter and knowledge systems
- Document management, practice management, client portals and the integrations between them, with matter-level access control and information barriers.
- AI for knowledge work
- Document review, drafting and research assistants deployed on the firm’s own data, respecting matter permissions and logging every query.
- Workplace and IT operations
- Microsoft 365 or Google Workspace, device management, identity and remote work, with 24×7 support for professionals in different time zones.
- Cloud and data
- Migration from on-premises file servers to cloud platforms, with retention, legal hold and client-specific residency requirements handled in the design.
03Risk
The risks that matter most.
- Business email compromise
- Payment redirection and interception of sensitive correspondence in workflows that run almost entirely over email.
- Client data theft
- Deal information, disputes and financial records targeted for insider trading and extortion.
- The firm as a route to its clients
- Attackers who use a firm’s standing access, accounts and email threads to reach client environments.
- Uncontrolled use of AI tools
- Client material pasted into public AI services with no contractual or technical control over where it goes or how it is retained.
04Regulation and assurance
What you may need to demonstrate.
Professional confidentiality and privilege duties come first. ISO 27001 and SOC 2 are the evidence clients most often request, and GDPR governs personal data in client files. Regulated clients pass their own obligations down the chain: DORA and outsourcing rules from financial clients, HIPAA from healthcare clients. Regional privacy law, such as the DPDP Act in India, applies alongside guidance from bar associations and audit regulators.
Which of these apply depends on where you operate and what you do. We scope against your actual obligations.
05Where we usually start
Services that matter most here.
Identity security
Phishing-resistant authentication, conditional access and privileged access control for an email-centered, mobile workforce.
Data security
Classification, information barriers, data loss prevention and matter-level access control for client files.
Microsoft security
Configuration and monitoring of Microsoft 365, Entra ID, Defender and Purview, where most firm data and email reside.
AI
Private assistants for review, drafting and research that respect matter permissions and keep client data inside the firm’s control.
Managed IT services
Device, identity and collaboration platform operations with support for professionals who work across locations and hours.
Cloud transformation
Migration of file servers and document stores to cloud platforms, with retention, legal hold and residency requirements carried into the design.
